FAQ

WHY THE YOGI COLLECTION?

Lifesaving fashion. Between 700 and 1,200 women in the U.S. die each year from pregnancy or delivery complications. Black women are 400% more likely to die than White women. The Yogi Collection's goal is to save lives by elevating awareness and funding research for real solutions. We donate 10% of all profits to non-profit maternity health research organizations.

Learn More.

 

Which payment methods are accepted?

Payment methods that we accept include Visa, Mastercard, Discover, American Express, Diners Club, JCB, Amazon Pay, Apple Pay, and PayPal.

 

How do I place an order?

To place an order, first find an item you love, select the size or variation that meets your needs, click the "ADD TO CART" button, once the item is in your cart you can select the quantity you want, and either continue to shop or complete your order. You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to your shopping cart are not fulfilled until you complete your order.

 

How long will my order take to arrive?

Orders normally take between 7-10 business days to arrive. The sequence of our order fulfillment process is divided into the following three parts:

  1. Verifying orders: All orders are sent to dispatch within 24 hours after the order is placed and payment is confirmed.
  2. Processing orders: Most orders are shipped within 4 business days or less.
  3. Shipping orders: Orders are typically shipped using US Postal Services. After processing and leaving our warehouse, items usually take 3-5 business days to arrive at their destination. You will receive a tracking number for your package by email once shipped.

Orders can sometimes take longer than 10 business days. This is typically due to extenuating circumstances with USPS or because of holidays. If your order says it has been delivered and you have not received it, please contact US Postal Services directly.

We can always be reached at custserv@theyogicollection.com if any other concerns arise.

Click Here for more Shipping Info.

 

What if I want to return/exchange my item(s)?

We stand by our products and offer Hassle-Free Returns. To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable). You have 30 days from the ship date to be eligible for a return/exchange. After 30 days, we are unable to process any returns or exchanges.

This first step is to email us with your return/exchange request. Once your return is received and inspected, we will send you an email notifying you that we have received your item(s). We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE; the cost of return shipping will be deducted from your refund.

Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable. If you are shipping an item over $75, you may want to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For ALL returns/exchanges, please don't hesitate to contact us via our Contact option or by email at custserv@theyogicollection.com, and include your order number to initiate the refund/exchange process.

For more on this topic, please see our Return Policy.